About the use of personal data
We are using personal data given by the customers solely to improve our service and to be able to conform to your needs even more in the future. All private information will be kept safe and not be given or sold to any other company for commercial use. Your privacy is very important to us.
Collecting and use of information
The personal data given to us when using our services is necessary to verify our customers identity, to communicate and to be able to answer to questions. We will also use this information to inform the customer about new services and offers, for inquieries concerning our service, and for prize contests if wished by the customer.
Personal data we collect
For the contract established when signing up to our service, the customer's full name, address, e-mail address and telephone number are needed. For the tax declaration the customer has to describe the contents of the parcel sent to him. We may ask for additional information if other services require this.
How personal data is collected
Personal data is collected through the sign-up and inquiery forms on our website. For special campaigns, information might be collected through the internet. The collection of personal data will be done according to national law.
Disclosure of personal data to third parties
Personal data can be given to third parties if this is necessary to ensure our service. If this is done (i. e. to the postal company), your privacy will be protected by the other companies' privacy policy. Personal data may also be given to third parties if this is required by national or international law.
Disclosure / correction of personal data
If the customer wishes disclosure or correction of his personal data, this will be done after identity verification, if no other reason stands against this.
Access-log
When the customer is logged-in, his IP address and date / time of access will be stored anonymously. We use this data for statistic reasons to optimize its system.
About cookies
Cookies are small data packages stored on the user's harddisk to identify the computer. We use session cookies while the customer is logged in on our website; these will be deleted when the browser is closed. For using our service, the customer has to enable cookies. Depending on the browser, log-in might be rejected if cookies are enabled just before visiting the website.
About links
This website has several links to other websites. When visiting these, personal information will not be disclosed. However, as other website's privacy policy may differ, we encourage you to read their privacy statements for further information.
Others
We do our best to protect our customer's privacy, according to Japanese law. The terms above might be changed to improve the privacy protection, or if a new Japanese law demands.